Not resolved
2 comments

While I was at Purrfect Auto Service one of their employees removed my air filter, after I told them that I did not want them to replace it another employee attempted to put the air filter back in. During the process of replacing the air filter he removed a large portion of the air duct system. He was not being very gentle with this and broke part of the air duct.

I was watching the entire process through the window from the waiting room.

The employee placed the portion of the air duct that he broke onto a computer station and left it there. When he proceeded to close the hood without replacing the broken portion I intervened and asked if he was planning on replacing the part. He claimed that he had merely forgotten to replace it.

He tried to tell me that "it just came off when I was replacing the air filter" and that it was already broken when I came in.

When I spoke with the manager he could only tell me that he was "baking his guys" and there was nothing he could do about it.

All I know is that the part was securely in place when I came in and it was comepletely broken off when I left.

Monetary Loss: $249.

Had an Experience with Purrfect Auto Service?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Coeur D Alene, Idaho, United States #200692

One thought comes to mind: PASS ME THE FREAKING DOOBIE!

Anonymous
Coeur D Alene, Idaho, United States #197917

Guess whta i saw while I was at Purrfectauto.The mechanics were smoking a joint in the back of the shop.

They didn't realize that i can see them.And i wasn't even surprised.

You May Also Like

Interstate National Dealer Services - "VEHICLE ALERT NOTICE" - They try to force a payment over the phone Interstate National Dealer Services "This company sends a "VEHICLE ALERT NOTICE" in the mail, urging recent car buyers to call the number provided within 5 business days. They try to get you to make a..." Read more Speedway Gas Station - Ripped off at the Speedway Diesel pump Speedway Gas Station "The sign clearly says $2.29, the pump charged $2.399.When i spoke with the cashier she said others also complained..." Read more RNR Tire Express And Custom Wheels - All lug nut were finger tight and one wheel stud snapped off RNR Tire Express And Custom Wheels "...4 tires for 1287.00 plus 100.00 flat bed tow, 25.00 for a wheel stud and lug nut and 100.00 in labor thanks RNR your workmanship is top notch..." Read more Mavis Discount Tire - They told me I needed a spring for my jeep liberty and had to buy a pair at $180.00 plus tax and labor, turns out I had no broken spring. Mavis Discount Tire "On April 14, 2017 I brought my 2005 jeep liberty to the Mavis Tire in Yorktown Heights, NY (see attached receipt) for a flat tire repair. They advised me when..." Read more Kfc - COULD HAVE BOUGHT A BAG OF REAL POTATOES FOR THIS PRICE Kfc "I bought a side of mashed potatoes with my chicken sandwich for $2. $2 for some effing whimpy side of potatoes. WTF-I could have bought a bag of potatoes at..." Read more Ryan Homes - Residential Street Blockage Ryan Homes "Dan Ryan Builders are absolutely OUTRAGEOUS! So far this week his construction people have blocked our street on Sutherland Drive in Franklinton NC (Olde Liberty SubDivision). Yesterday as I was..." Read more Color By Pascale - Order Never Recieved Color By Pascale "Hello my name is Renee Anderson-Cook, and I placed an order on June 2nd 2017 for three different lip color shades to be delivered to me. I paid $17.97 for..." Read more Google Ad Doctor a scam Google Ad Doctor "I am Brent Guild, and as you can see I am not afraid to show my name as was Victimofbrentguild who posted a false complaintagainst me. victimofbrentguild is actually the..." Read more