Purrfect Auto Service - Tire Rotation
The one in Diamond Bar Blvd.in Diamond Bar next to Kmart is one of the worst.
I had a tire rotation and the tires weren't even screwed on tightly. I can unscrew them with my bare hands. I could have gotten into a big accident. Plus the tires they use are no name brands.
The mechanic didn't care, didn't apologize, and unwillingly took care of the problem after the manager nicely told him. Looks like the manager was scared of the mechanic, who was giving the manager an attitude and was not serious about fixing the problem but instead looked angry. Why should the consumer have to put up with this ***. Who deserves that kind of service.
I should have gotten some money back and a more sincere apology, instead to them it seems like its no big deal.The mechanic should have been reprimanded.